Harm reduction services, such as Ottawa Public Health's Site Needle and Syringe Program, help reduce harm to people who use drugs and also protect our community. This is done by distributing supplies (such as needles) for safer drug use, teaching about safer drug use, and referring people to other health and social services.
Program information and background
Mandate of the Ontario Ministry of Health and Long Term Care
Background
In the late 1980's, the rate of HIV and Hepatitis B and C infection grew to epidemic proportions among injection drug users. The Ministry of Health acknowledged the urgent need to implement harm reduction strategies to control the epidemic. The human costs, as well as the financial burden HIV infection was placing on the health-care system, were a major concern.
The Ontario Ministry of Health, under the Health Protection and Promotion Act mandated that:
"The board of health shall ensure that injection drug users can have access to sterile injection equipment by the provision of needle and syringe exchange programs as a strategy to prevent transmission of[ HIV, hepatitis B, hepatitis C and other blood-borne infections and other associated diseases in areas where drug use is recognized as a problem in the community. The strategy shall also include counselling and education and referral to primary health services and addiction/treatment services. The board of health shall produce an annual report of program activities and forward a copy to the Minister of Health
Program goals
- Increasing awareness of the risks involved in needle sharing, other drug using behaviours and unprotected sex. To enhance the skills needed to change high-risk behaviours and/or maintain low and no risk behaviours.
- Providing accurate information on all modes of HIV transmission (including sexual transmission), testing and prevention.
Providing health education, needle exchange, and condom distribution. To encourage self-esteem in substance users and other clients and an awareness of health issues by:
- Increasing awareness of health status regarding HIV and hepatitis B and C by offering testing.
- Encouraging and providing hepatitis A/B and influenza vaccination.
- Providing health education, anonymous HIV testing, confidential testing for hepatitis B and C, Chlamydia, gonorrhea, syphilis, provision of hepatitis A/B vaccine, HIV and hepatitis C counselling and partner follow-up.
To provide a supportive environment for substance users and other clients to access medical and social services by:
- Gaining a client's trust to a point of access for meeting their service and health care needs.
- Referring substance users to treatment, counselling services, medical and other social service supports.
- Providing crisis counselling, referrals to community agencies and drug treatment programs.
Keeping Ottawa neighbourhoods safe is our collective responsibility. In an effort to promote community safety, Ottawa Public Health, along with numerous City and community partners, has implemented a variety of measures to provide safe options for disposing of drug paraphernalia and addressing items that have been improperly discarded.
- distribution of harm reduction supplies (injecting and inhalation supplies)
- distribution of condoms and lube
- health education/ promotion
- substance use counselling
- general counselling and support
- referral to health and social service agencies including drug treatment services
- naloxone take home kit training and distribution
Clinical services offered:
- confidential testing Hep B, Hep C
- anonymous and confidential HIV testing
- rapid point of care HIV test (for those who qualify)
- confidential testing for STBBIs; gonorrhea, chlamydia, syphilis
- Hep A and B vaccinations; Seasonal Influenza vaccine
- pregnancy testing
- emergency contraception (Plan B)
Are you at risk of opiate overdose?
- Anyone can overdose (first time and long time users, youth and older adults).
- Fentanyl is often made as a powder and mixed with other drugs. It is also being pressed into pills. It is around 50 to 100 times more toxic than morphine. This makes the risk of accidental overdose much higher.
- There is an increased risk of overdose after a period of non-use (like being released from prison, hospital, or a treatment facility) or from a lack of access to drugs.
- Avoid using alone. Fix with a friend and leave the door unlocked.
- Avoid mixing drugs with prescription and over the counter drugs, alcohol, benzodiazepines, other opiates and/or uppers like cocaine or crack.
- Use one drug at a time if you are mixing and take a break between drugs.
- Inject, snort, or smoke a very small amount first to test its strength.
- Illicit fentanyl is much more toxic than other pharmaceutical opioids
- There is no easy way to know if fentanyl is in your drugs. You can't see it, smell it or taste it
- Fentanyl is being cut (mixed) into both opioid and non opioid drugs
- If you are feeling sick or under the weather, use less and be more careful.
- Use less when your tolerance is low (like when you haven't used in three or more days).
- Let your community agency know if you notice any changes with your drugs.
- An overdose is a medical emergency! If you or someone else is overdosing, do not hesitate to CALL 9-1-1.
- Education about the drug Naloxone.
- Overdose risk and myth information.
- Overdose prevention training.
- Steps on how to respond to an overdose.
You can also visit the Province of Ontario's web page to find the nearest naloxone distribution partner near you.
Ottawa Public Health: Harm Reduction Services-locations and hours
Location |
Day |
Time | Telephone |
---|---|---|---|
Needle and Syringe Program Drop-In (including Supervised Consumption Services) |
Monday to Friday | 9 am to 5 pm | 613-580-6744 ext. 29047 |
Site Mobile Harm Reduction Van |
7 days a week | 5 to 11:30 pm |
613-232-3232 Collect calls accepted |
Ottawa Supervised Consumption and Treatment Services -locations and hours
Location |
Day |
Time | Telephone |
---|---|---|---|
Ottawa Public Heath – Supervised Consumption Services |
Monday to Friday | 9 am to 5 pm (last call 4:30pm) |
613-580-6744 ext. 29047 |
Ottawa Inner City Health – ‘The Trailer’ at Shepherds of Good Hope 230 Murray St. |
7 days a week | 24 hours | 613-562-4500 |
7 days a week |
8 am to 6 pm (last call at 5 pm) |
613-789-1500 |
The results of routine and complaint-based inspections conducted for the ministry funded locations are posted on the Consumption and Treatment Services Disclosure website.
View a map of harm reduction and needle drop box service locations
Both Site Program and partner agency staff are alert for, and take advantage of, opportunities to educate clients on the safe use of syringes/glass stems and other drug using equipment.
- AIDS Committee of Ottawa 19 Main Street, 613-238-5014
- Carlington Community Health Centre 900 Merivale Road, 613-722-4000
- Centre 454 454 King Edward Avenue,613-235-4351
- Centre 507 507 Bank Street, 613-233-5626
- Centretown Community Health Centre 420 Cooper Street, 613-233-4697
- Elizabeth Fry Society of Ottawa 311-211 Bronson Avenue, 613-237-7427
- Max Ottawa 400 Cooper Street, Suite 9004, 613-701-6555
- Minwaashin Lodge - STORM Van 424 Catherine Street 613-265-7558
- Montfort Renaissance 1900 St. Joseph Boulevard, 613-424-3400
- Ontario Addictions Treatment Centres
- 401 Somerset Street W. 613-233-1114
- 1318 Carling Avenue, 613-627-0856
- 263 Montreal Road, 613-749-9666
- Operation Come Home 150 Gloucester Street, 613-230-4663
- OPH Site Needle and Syringe Program 179 Clarence Street, 613-234-4641 Site Van, 613-232-3232
- Onyx Community Service 311 McArthur Avenue, 613-745-8889
-
Ottawa Inner City Health at Shepherds of Good Hope 256 King Edward Avenue, 613-562-7845
- Pinecrest-Queensway Health and Community Services 1365 Richmond Road, 2nd floor, 613-820-2001
- Sandy Hill Community Health Centre 221 Nelson Street, 613-569-3488
- Somerset West Community Health Centre 55 Eccles Street, 613-238-1220 NESI Mobile Van 613-761-0003
- South-East Ottawa Community Health Centre 1355 Bank Street, suite 600, 613-737-5115
- Wabano Centre for Aboriginal Health 299 Montreal Road Vanier, 613-748-5999
- Youth Services Bureau of Ottawa 147 Besserer Street, 613-241-7788 ext 300
Pharmacy partners:
- Trust Care Pharmasave 1020 St Laurent Blvd. 613-749-8577
- Palmyra Guardian 1013 Merivale Rd. 613-729-7117
- Parkway Pharmacy 311 McArthur Ave. 613-749-2324
- Shoppers Drug Mart 1300 Stittsville Main Street 613-831-0901 – please speak to the pharmacist for supplies
- Centre Town Pharmacy 326 Bank Street 613-422-2900
- Whole Health Pharmacy Ogilvie 1150 Cadboro Rd. 613-749-7455
- Respect RX South 1800 Bank St, (613) 414-9555
- Respect RX Vanier 45 Montreal Rd, (613) 422-8181
- Respect RX West 14-2006 Robertson Rd, (613) 422-8181
- Swift Compounding Pharmacy 276 Bank St. 613-422-2202
Supervised consumption services (SCS) provide a safer, clean space for people to bring their own drugs to use, in the presence of trained staff.
Services provide access to important harm reduction, health, social and treatment services, such as (1) :
- access to clean drug use equipment and a place to safely dispose of used items, such as needles, after use
- emergency medical care in case of overdose, cardiac arrest or allergic reaction
- basic health services, such as wound care and access to take-home naloxone kits
- testing for infectious diseases like HIV, hepatitis C and sexually transmitted infections (STIs)
- education on the harms of drug use, safer consumption practices and safer sex
- access or referrals to treatment and addictions services
- access or referrals to social services such as housing or employment supports
- access or referrals to health services, including mental health services
- access or referrals to drug checking services
Please visit Health Canada’s Supervised Consumption Sites and Services webpage to learn more.
Supervised consumption services can help (1):
- prevent accidental drug overdoses and deaths;
- reduce risk factors leading to infectious diseases, such as HIV and hepatitis;
- provide or connect people to health, social and treatment services;
- reduce public drug use and discarded drug equipment; and
- reduce strain on emergency medical services.
Please visit Health Canada’s Supervised Consumption Sites and Services webpage to learn more.
Yes. In Canada, supervised consumption services operate through an exemption under Section 56.1 of the Controlled Drugs and Substances Act (CDSA). The exemption allows health services to operate without the risk that its clients or staff will be charged for the crime of having illegal drugs. Exemptions are granted by the federal Minister of Health in situations that are seen as "necessary for medical or scientific purpose or is otherwise in the public interest" (2).
OPH is working closely with Ottawa Police Services (OPS), the City of Ottawa's Corporate Security Services and Ottawa Community Housing to support safety for staff, clients, and surrounding community and is committed to continuing an ongoing dialogue with residents.
OPH will continue to monitor the situation and work alongside and in support of partners, including the people with lived experience of substance use, community members and neighbours, mental health, addictions, substance use health and social services partners, the Overdose Prevention and Response Task Force, the Ottawa Community Action Plan.
Learn more about Ottawa’s updated Overdose Response Plan which details a seven-pillar framework including a Community Safety and Wellbeing pillar.
OPH has enhanced its existing harm reduction services by adding a supervised consumption service (SCS) to its existing services offered at the Site Harm Reduction program at 179 Clarence Street.
On September 22, 2017, under Section 56.1 of the Controlled Drugs and Substances Act, Health Canada provided an exemption to Ottawa Public Health via the Sandy Hill Community Health Centre authorizing the operation of Supervised Injection Services (SIS) on an interim basis by Ottawa Public Health at 179 Clarence Street. On May 10, 2018, OPH was granted an exemption from the Controlled Drugs & Substance Act (CDSA) to operate a Supervised Consumption Site under the section 56.1 of the CDSA, valid for one year.
The Health Canada exemptions allow OPH to offer health services that provide a hygienic environment for people to either inject, swallow or inhale(snort) pre-obtained drugs under supervision. The supervised consumption service (SCS) is staffed with public health employees (including public health nurses, social workers and harm reduction outreach workers) with experience in harm reduction and trained and authorized to provide supervised consumption services.
OPH is working closely with Ottawa Police Services (OPS), the City of Ottawa's Corporate Security Services and Ottawa Community Housing to ensure safety for staff, clients, and the surrounding community
There are three sites currently providing supervised consumption services in Ottawa and two of these sites are provincially designated as a Consumption and Treatment Service (CTS). Ottawa Public Health operates a SCS site (located at 179 Clarence St.) and the two other CTSs are offered at:
- Ottawa Inner City Health - Trailer
- Sandy Hill Community Health Centre
All three services in Ottawa are operating under exemptions from the federal Controlled Drugs and Substances Act (CDSA).
Learn more about the Ottawa Public Health’s role under the provincial Consumption and Treatment Services (CTS) Compliance and Enforcement Protocol.
The results of routine and complaint-based inspections conducted for the ministry funded locations are posted on the Consumption and Treatment Services Disclosure website.
- Members of the public can submit questions, feedback or concerns to the Ottawa Public Health online through our complaints and feedback form or by calling 613-580-6744.
- In case of an emergency or crime in progress, call 911;
- For a non-emergency situation requiring a mobile police response, members of the public can contact Ottawa Police Service at 613-236-1222;
- To file a non-emergency police report, the public can file a report online or by calling the non-emergency line at 613-236-1222, extension 7300.
- For more information visit Ottawa Police Services.
If there is feedback or a concern about a supervised consumption service that isn’t captured by the CTS compliance protocol, you can contact the organization providing the service directly and speak to a member of their team.
1. Health Canada- Supervised consumption sites and services – Canada.ca
2. Controlled Drugs and Substances Act. (S.C. 1996, c.19).
Walk-in drug checking services are currently available at Sandy Hill Community Health Centre, Ottawa Public Health’s Supervised Consumption Service and for registered clients of Ottawa Inner City Health’s Consumption and Treatment Service.
As part of a limited time Ontario Harm Reduction Distribution Program pilot, take-home drug testing kits for Fentanyl, Xylazine, and Benzodiazepine are available for free from many harm reduction partners in Ottawa. Ask your local harm reduction agency for more information or call the OPH mobile van at 613-323-3232.
Drug test strips can provide important information about what is in a substance and can help reduce the risk of overdose especially when used along with other harm reduction services. It is important to remember that take-home drug testing strip kits have limitations, and a negative result cannot rule out the presence of Fentanyl, Xylazine, Benzodiazepines or other unknown substances.
Please watch the videos below developed by the Ontario Harm Reduction Development Program (OHRDP) for more information on how to use take home drug testing kits:
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