On April 9, 2025, CANImmunize retired the web portal of the CANImmunize App. From now on, you will only be able to access your CANImmunize App records on your mobile device.
What does this mean for you?
Switch to the mobile app. If you previously used CANImmunize App on a web browser, you’ll now need to download and use the mobile app on your smartphone or tablet.
Your data is safe. All of your vaccination records and account information are securely stored and will automatically appear in the mobile app when you sign in.
Need Help?
Check out some frequently asked questions below. If your question is not answered here, please don't hesitate to reach out to our team by emailing support@canimmunize.ca
Why is the CANImmunize web app being discontinued?
We're retiring the web portal to focus on improving the mobile app, which is how most of our users currently access the CANImmunize App.
What will happen to my vaccination records? Will I lose my data?
No, you won’t lose any data. All vaccination records entered through the web app will remain safe and accessible. Simply sign in to your CANImmunize account on the mobile app, and your records will appear automatically!
How do I get the CANImmunize App on my mobile device?
Yes, your information is secure. All data entered into your account is encrypted and transmitted through a secure connection to CANImmunize servers, which are located in Canada.For more details on how we protect your information, read our Privacy Policy.
Do I need to create a new account?
No, your account works on both platforms. Once you’ve downloaded the CANImmunize App, simply select “Have an Account? Login” on the main screen. Then, enter your CANImmunize App account email and password to sign in.
How can I get a copy of my data?
There are two ways to share your vaccination records that are stored on the CANImmunize App. When you are in a record, you can either:
1. Click the PDF icon at the top right corner. This will create a PDF that can be downloaded to your phone that lists the date and vaccine information for each vaccination on the record.
2. Rotate your device horizontally. This will create a "Personal Immunization Record" in a similar format to the paper card you would get from public health.
It’s hard for senior citizens to use the mobile app, especially if they don’t have a mobile device or struggle with small screens. What should they do?
While the web portal will no longer be available, you can continue accessing CANImmunize through our mobile app. If you don’t own a mobile phone, you may be able to use a tablet or a shared device, such as a family member’s or a caregiver’s, to access the app. We understand this change may be challenging, and we appreciate your patience.
